Request a Consultation 
Join Our Team Home Care FAQ
Senior Home Care FAQ’s
At Assistance Home Care, we’ve had the privilege of working with over 5,000 families, and we’ve seen and heard it all when it comes to navigating the challenges of home care. We know how overwhelming, emotional, and even intimidating this process can feel—but you’re not alone. This list of questions is rooted in the real concerns we’ve addressed time and time again, so please don’t hesitate to reach out. Let us help you shift the focus back to being the loving spouse, daughter, or son your loved one needs, while we take on the role of caregiver. The first step is simply reaching out. We’re here to help.
I feel completely overwhelmed. How can Assistance Home Care help lighten the load?
We know how exhausting it is to juggle caregiving with your own responsibilities. Our Care Pros step in to provide the support your loved one needs, so you can focus on being their family, not their full-time caregiver. Whether you need emergency in-home caregiver support for an aging parent or long-term assistance, we’re here to help you take back control.
I feel guilty asking for help. Does needing home care mean I’m letting my loved one down?
Absolutely not. Asking for help shows love and responsibility. Our services are designed to support families like yours, ensuring your loved one is cared for with dignity and compassion. Break free from the guilt—you don’t have to do this alone. Call us today for a complimentary consultation.
I’m afraid my loved one isn’t safe at home. How do you address safety concerns?
We share your concerns about safety. From fall prevention strategies to 24/7 emergency response, we take every precaution to keep your loved one secure. If you’re worried about urgent senior care for mobility support or fall recovery, we can act quickly to give you peace of mind.
How can I get help when I feel so unsure of where to start?
Feeling helpless is normal, but you’re not alone. Our Discovery Visit is a simple first step. We’ll guide you through the process, assess your loved one’s needs, and create a personalized care plan. Start today—relief is just a phone call away.
I’m completely burned out. How can your services give me a break?
We see how tirelessly you’ve worked to care for your loved one. Our respite care services are designed to give you the rest you need without worrying about their well-being. Whether it’s emergency respite care for family caregivers or ongoing support, we’ll share the burden so you can recharge.
My loved one refuses help. How can you work with them?
Resistance to care is very common, and we approach it with patience and understanding. Our Team along with our Care Pros specialize in building trust and creating a positive experience for your loved one. Whether they need gentle support with bathing and dressing or companionship, we’ll help them feel comfortable accepting help.
I feel isolated as a caregiver. Can you provide support beyond just care for my loved one?
Yes, we’re here for you, too. Caregiving can feel lonely, but you don’t have to do it alone. In addition to providing expert care for your loved one, we’re here to offer resources, guidance, and emotional support for you. Let us help lighten your load and restore balance to your family.
I’m worried about making the wrong decision. How do I know if this is the right choice?
Choosing home care can feel overwhelming, but we’ll walk you through every step to ensure it’s the right fit. With a personalized care plan and highly trained caregivers, we offer top-rated in-home care near you that prioritizes your loved one’s needs and your peace of mind.
What areas do you serve?
We proudly provide home care in St. Louis, St. Charles, Jefferson and Franklin County. In Chicago, we cover DuPage County, Will County, Cook County and Kane County. If you’re unsure whether our home care services are available in your area, contact Assistance Home Care . If you’re looking for local home care for seniors needing help now, contact us to confirm availability in your area.
What happens if I’m unhappy with the care provided?
Your satisfaction is our top priority. If you’re ever unsatisfied, we’ll work to address your concerns immediately. With our Caregiver Satisfaction Guarantee, you can feel confident that your loved one is always in the best hands.
Can you provide care for conditions like Alzheimer’s, dementia, or stroke recovery?
Yes, we offer specialized care for Alzheimer’s, dementia, Parkinson’s, stroke recovery, and more. If you need immediate help with memory care at home or urgent assistance for post-stroke recovery, our caregivers are trained to meet your loved one’s unique needs.
What if I need care immediately—can you respond on short notice?
Yes, we specialize in urgent care needs. Whether you’re seeking emergency in-home caregiver support for elderly parents or last-minute senior care after a hospital discharge, our Rapid Response Care Program ensures we can start care within 12-24 hours.
How do you match the right caregiver with my loved one?
Matching your loved one with the right caregiver is one of our top priorities. We consider their personality, preferences, and specific care needs to find a caregiver who feels like family. We only hire 3-4% of all applicants, so you can rest assured that you will have the best experience!
Is home care affordable? What are my payment options?
We work with families to make home care as accessible as possible. Costs vary depending on the level of care and hours needed, but we accept long-term care insurance, Veterans Benefits, and other funding sources. Whether you need affordable in-home care for seniors or help navigating payment options, we’ll guide you every step of the way.
How do I get started with Assistance Home Care?
Starting is simple. Contact us today to schedule your complimentary Discovery Visit. We’ll assess your loved one’s needs, answer your questions, and create a personalized plan that provides relief for you and exceptional care for your loved one. Your loved one’s safety and your peace of mind can’t wait—call now!
