Interviewing a Home Care Company

5 things to ask Home Care companies…

🎓 Caregiver Experience:

How experienced are your caregivers? Inquire about their qualifications, continued education & training, and familiarity with specific needs.

✅ Comprehensive Services:

What services do you offer? Ensure they cover the range of assistance your loved one requires, from daily tasks to specialized care.

⭐️ References and Feedback:

Can you provide references? Hearing from other families who have used their services can give you valuable insights into their quality and reliability.

😃 Caregiver Satisfaction and Support:

How well are your caregivers supported? What’s their caregiver retention rate? We believe that happy employees lead to happy customers, fostering a nurturing environment for your loved one.

🚨 Emergency Support and Flexibility:

What happens if a caregiver calls in? How does your agency ensure uninterrupted support? Knowing their backup plans demonstrates their commitment to reliability.

By asking these 5 questions, you’ll be well on your way to an informed decision in choosing a home care provider that meets your loved one’s needs and provides the peace of mind you deserve!

Learn more about researching home care companies:

Want to learn about even more things to consider when researching home care companies in St. Louis and home care in Chicago?

Check out our FULL Home Care checklist, take the Home Care Quiz or read through our Home Care FAQs to help you navigate the best home care services for your aging loved one.